De Friesland Insurance company has, in contrary to most others, top customer service. However, people don’t know or believe this.
It was up to us to make sure that people would not only hear it from us, but also experience it themselves.
In a campaign we told the general public about the promises De Friesland made and the things they would do in case they break them. Everyone in the Netherlands could put them to the test. Luckily only 3 people broke their promises….just. But they did their chores anyway, to make up for it. Speaking of good customer service.
Or else I will iron you laundry.
Jorn Schakenraad firstname.lastname@example.org
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